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FAQ's

How can I apply a discount code?

You can apply a valid discount code at the checkout. Once applied, the discount will be immediately reflected in your cart.

Why have I received multiple packages?

Recircool operates as a marketplace in collaboration with various brand partners. When you place an order on our platform that includes products from different brands, you may receive more than one package. Find further information here. 

How do I take care of the products I’ve purchased?

You can find detailed care instructions on each product page. Each brand partner has carefully shared its instructions to assure your products last a lifetime.

You can always contact us by sending an email to info@recircool.com. We will reply within a 24-hour working period and assist you in every way we can.

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SUSTAINABILITY

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We are always excited to welcome brand partners who share our values. We would love to hear more about you. Please fill out this form, and we will contact you as soon as possible.

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Please leave your contact information so that one of our team members can reach out to you to discuss your brand."